Contributed by Azwa Zulsamli, Officer, Bar Council Professional Indemnity Insurance and Risk Management Department
The Risk Management for Staff Workshop organised by the Professional Indemnity Insurance (“PII”) and Risk Management Department under the direction of the PII Committee was held on 12 July 2018 at the Bar Council Raja Aziz Addruse Auditorium, Wisma Badan Peguam Malaysia.
The objective of this workshop was to provide information regarding best practices and risk analysis for the daily tasks that all law firm staff undertake, irrespective of their roles in the office. This workshop utilised a practical, hands–on approach that will allow the participants to easily and effectively implement what they have learned, with the hope that the participants will be able to assist legal practitioners at their law firms.
The one–day workshop was attended by 60 participants, consisting of Members of the Bar, legal support staff, and pupils in chambers. Participants were taught how to anticipate a potential problem before it explodes into a crisis. They also discussed the procedures or guidelines to follow, which can help to produce better work results and reduce mistakes. his This will indirectly keep the participants motivated in their work environment at all times.
The workshop — which was first conducted in 2010 — covered five topics: “Communication: Connecting People”, “Accounting with Integrity”, “AMLA Briefing”, “Risk Management: Productivity at Work”, and “Office Administration: Ace It!”. The sessions were delivered through a combination of presentations and interactive case studies based on past experience, by the speakers: Ezri Abdul Wahab, Heron Khalid Goh, Mohan Sankaran, Murad Ali, and Richard Wee Thiam Seng.
In the feedback provided, all participants expressed satisfaction about the speakers and the handout kit. The participants commented that the workshop was informative, interactive, and met their expectations, and 90% of them agreed that they would encourage their peers to attend the workshop in the future.
If you would like to attend the next Risk Management for Staff Workshop or would like to know more about other risk management workshops, please contact the PII and Risk Management Department by telephone at 03–2032 4511 or by email at pirm@malaysianbar.org.my.