KUALA LUMPUR, June 26 (Bernama) -- The Cabinet has decided that the Ombudsman institution similar to that set up in many countries is not suitable for Malaysia, the Dewan Rakyat was told Monday.
Nevertheless, several other Ombudsman-based concepts were being studied to be modified to the country's administrative system, Minister in the Prime Minister's Department Tan Sri Bernard Dompok said.
"A suitable concept that suits the nation's administrative system would be adopted by the Public Complaints Bureau in efforts to turn the bureau into an effective and reliable public complaints management organisation," he said when replying to Shim Paw Fatt (BN-Tawau) who asked whether the government had plans to establish an Ombudsman system.
Ombudsman is an investigative commission or an independent intermediary body to enable ordinary citizens to lodge complaints on various issues including on misconduct and abuse of power.
Replying to a supplementary question from Shim who stressed that the country needed an institution like the Ombudsman with "semi-judicial powers", Dompok said the government did not see such institutions could help solve its problems.
"For instance, the Ombudsman system in Indonesia and the Philippines did not help their governments to resolve problems," he said.
Replying to a supplementary question from Wong Nai Chee (BN-Kota Melaka), Dompok said the Ombudsman system was effective in Sweden as it had been practised since 1809 and was suitable to the country's history.
"In our country, we need to synchronise a system that suits our history," he added.
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